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Help

If you have a question which has not been answered below, please contact us and we will be happy to help you!


Frequently Asked Questions

Which oven should I pick and how are they different?

How do I make pizza dough and sauce?

Can I use my Ooni oven indoors?

From where do I get a gas cylinder and how do I use it with my gas fired oven?

What kind of wood should I use in my wood fired oven, and where can I find it?

Can I see and purchase Ooni pizza ovens at a physical retail store?

Do Ooni products come with a warranty in India?


Payments

How can I pay for my order?

Can I get an invoice with my company GST details?


Delivery and Shipping

Do you deliver to my location?

When will I receive my order?

What is the status of my order?


Oven Usage & Maintenance

I have questions about the usage and operation of my gas fired pizza oven.

I have questions about the usage and operation of my wood fired pizza oven.

What can I cook in my Ooni oven?

How do I clean my pizza oven and baking stone?

How can I measure the temperature of my oven?

How long does it take for the oven to heat up?

Can I leave my oven outdoors when not in use?


Cooking Techniques

How do I make pizza dough and sauce?

Why is my pizza sticking to the pizza peel?

How do I get a crisper base on my pizzas?

Why is my pizza sticking to the baking stone?

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