Help

If you have a question which has not been answered below, please contact us and we will be happy to help you!

No issue is too small. If it matters to you, it matters to us, so please do get in touch if you need to.

  • Call us on +91-7303096710 (Monday - Saturday, 10AM – 6PM)
  • Whatsapp us on +91-7303096710 (Monday - Saturday, 10AM – 6PM)
  • Email us at support@pizzapro.in

 


Frequently Asked Questions

Which oven should I pick and how are they different?

How do I make pizza dough and sauce?

Can I use my Ooni oven indoors?

From where do I get a gas cylinder and how do I use it with my gas fired oven?

What kind of wood should I use in my wood fired oven, and where can I find it?

Can I see and purchase Ooni pizza ovens at a physical retail store?

Do Ooni products come with a warranty in India?

Can I use Ooni ovens in a commercial setting?


Payments

How can I pay for my order?

Can I get an invoice with my company GST details?


Delivery and Shipping

Do you deliver to my location?

When will I receive my order?

What is the status of my order?


Oven Usage & Maintenance

I have questions about the usage and operation of my gas fired pizza oven.

I have questions about the usage and operation of my wood fired pizza oven.

What can I cook in my Ooni oven?

How do I clean my pizza oven and baking stone?

How can I measure the temperature of my oven?

How long does it take for the oven to heat up?

Can I leave my oven outdoors when not in use?


Cooking Techniques

How do I make pizza dough and sauce?

Why is my pizza sticking to the pizza peel?

How do I get a crisper base on my pizzas?

Why is my pizza sticking to the baking stone?