What is a pre-order?
A pre-order is an advance order so that products can be reserved exclusively for you.
Pre-orders are paid for in full at the time of placing the order.
When will my pre-order be shipped?
Pre-orders are shipped as close to the dispatch time frame listed in the product description as possible.
Please note that time frames provided are an estimate. Due to COVID-19, minor delays are possible due to factors outside our control.
How will I know when my order is on its way?
Once your order has been dispatched, you will receive an email with tracking information, and normally your order will be with you within 1-7 days thereafter.
Can I cancel my pre-order?
Please take care when placing your order as all pre-orders are final and non-cancellable.
Upon placing a pre-order, you are committing to purchase from Pizza Pro, under the mentioned guidelines and agree to the estimated timeframes and conditions of sale.
For all other questions related to shipping, please visit our shipping information page.
If you have a question that has not been answered above, please contact us and we will be happy to help you out!